Blossom is always on the lookout for qualified individuals to support and enhance our wide range of offerings to our community. Listed below are our current openings, however we welcome resumes and class ideas on an on-going basis. If you are interested in working in our office or teaching for us, please contact us at blossom@blossombirthandfamily.org.

• Assistant Director
• Front Desk Attendant
• Beanstalk Donations Sorting and Delivery
• Dad's Group Facilitator
• Interns

Staff Positions

Assistant Director

About Blossom Birth Services
Blossom Birth Services DBA Blossom Birth & Family is a community based 501 c(3) non-profit organization founded on May 7, 1999.  Blossom’s mission is to connect new and expectant families with services, resources and support for a healthy, informed and confident pregnancy and parenting journey.   You can find out more about us at www.blossombirthandfamily.org.

Job Summary
The Assistant Director role requires supporting the executive director in departmental planning and monitoring progress. You will also be working to enhance productivity and ensure compliance with rules and regulations.
Assistant directors are well-versed in performance and operations management and competent in assuming delegated duties. They are leaders and critical thinkers, ready to solve problems before they become obstacles.
The goal is to help the department attain objectives of productivity and employee satisfaction.

You will also be tasked with helping deliver the mission, vision and values of the organization decided on by the Board of Directors and carried out by the Executive Director and staff.  Liaising with appropriate members of the board as required.  

The ideal candidate has a commitment to the vision and mission of Blossom as set forth by the Board of Directors and is ready to commit to the magnitude of effort required to fulfill these duties . He/she will be creative, flexible, and able to maximize limited resources to achieve the organization’s goals.  He/she will be a welcoming presence at the center, helping to build and engage the Blossom community. 

Role Expectations, duties and responsibilities: 

• Assist in developing and implementing plans and goals for the department
  
• Work with the director to coordinate and supervise daily operations
  
• Ensure compliance with regulations and internal policies
  
• Monitor attainment of objectives 
  
• Undertake staffing and volunteer management responsibilities (hiring, training, evaluating etc.)
  
• Assist in budgeting and monitoring expenses
  
• Maintain scheduling of events and represent the company when needed
  
• Create reports and submit them to the director or other executives
  
• Fulfill duties as assigned by the director
  

Desired Characteristics and Job Qualifications

• Proven experience as assistant director or other similar position
  
• Experience in performance and operations management
  
• Knowledge of relevant regulations and quality standards
  
• Proficient in MS Office, relational databases and software (e.g. ERP)
  
• Outstanding communication and public speaking skills
  
• Excellent organizational and leadership skills
  
• Aptitude in problem-solving
  
• BSc/BA in business administration or a related field; MSc/MA is an asset
  
• Fluency in a language other than English a plus
  
• Knowledge in Retail operations a plus or an ability to learn
  
  
  
Pay range: $22 - $25/hr based upon experience


Front Desk Attendant - Evening and Weekends Only

Must be available on evenings and weekends. 

​Requirements:
• Minimum one-year commitment.
• Knowledge of retail sales or willingness to learn.
• Strong sales and customer service skills.
• Ability to problem solve and take initiative.
• Strong organizational skills, ability to prioritize.
• Works effectively with a team as well as independently.
• Familiarity with Blossom’s classes and key offerings.
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and strength to lift and carry materials weighing up to 30 pounds; vision is required to read printed materials and a computer screen; and hearing and speech are required to communicate in person and over the telephone.

Responsibilities and Duties
• Greet and assist clients in-person and on the phone at Blossom.
• Accurately check in classes, manage class payments and mat sales & rentals, complete and file new client paperwork.
• Provide outstanding sales and customer service.
• Update and maintain accurate client and class/group records in Blossom registration software/database.
• Handle sales of gift certificates and resale/retail items.
• Coordinate daily opening/closing tasks with ED/AD and other staff.
• Assist in maintaining center functional integrity (maintaining a safe, comfortable, and positive environment).
• Maintain a clean and organized center/studio through regular tasks and chores, store is to be kept straightened and stocked at all times, studio clean, yoga mats/props cleaned and stored properly.
Qualifications and Skills
• Of primary importance, the ideal candidate will be warm, caring, and have the ability to be compassionate, supportive.
• Highly dependable and consistent in schedule, task commitments, and meeting deadlines.
• Exceptional organization and follow-through skills with attention to detail and quality.
• Self-directed, with strong time-management and prioritization skills.
• Ability to represent Blossom in a professional manner.
• Excellent verbal and written skills.
• High level of comfort working in a small business environment – the ability to adapt quickly and problem-solve independently, as well as to reach out to others for solutions, as needed.
• Excellent interpersonal skills and patience – ability to work with a variety of personalities.
• A passion for helping others, nurturing sensibility, and a want to be understanding.
• An interest in pregnancy, birth, and early parenting – related professional training or experience in this field is a plus.
• High degree of comfort and skill with computers – experience with Mac is ideal.
• Working in a growing small business like Blossom utilizes many sets of skills, involves structure and flexibility, and offers an immense sense of reward in the knowledge of what we provide for families. This role will be best appreciated by individuals who want to take ownership of their work, to feel a part of something special, and who seek work with responsibility and meaning.
Benefits
Fringe benefits not included at the moment. Potential for growth and benefits in the future.
Salary: $16.00 to $20.00 /hour

Volunteers

Beanstalk Donations Sorting and Delivery

Are you looking for something easy and fun to do on a regular basis while also giving back to the Blossom community? We might just have the solution in store, literally! Blossom often receives donations of gently used clothing and toys. Sometimes these come in bags at a time and we find ourselves backlogged with excess items in a small storage space. We are looking for a couple of volunteers to help us sort and price donations for display in our Beanstalk, and to help keep our storage room in tip-top shape. If this sounds like the thing for you please contact us at blossomvolunteer@blossombirth.org.

Our only request is that you’d be available the same day each week, anytime from 10-1:30, for about an hour or so. Although we cannot offer childcare because our front desk staff will be busy with customers, if your toddler would be content to play in the front kids’ area while you volunteer, that is fine! Likewise, babies in strollers or worn are welcome to chill while you’re at Blossom.

Donations Drop Off

Blossom urgently needs a volunteer with a car or van who wants to give back to the community by picking up excess clothing & baby item donations from Blossom and delivering them to Ecumenical Hunger Program (EHP) in Palo Alto. We would love to have 1 or 2 weekly or bi-weekly helpers. EHP has been very grateful for our deliveries, which stems from our customers' generosity. Thank you! Email blossomvolunteer@blossombirth.org to be our delivery helpers! ​​

Dads' Group Facilitator

Blossom in Palo Alto is looking for one or two enthusiastic dads to volunteer to lead BYOB (Bring Your Own Baby), our monthly dads meet-up group. Some ideas would be to meet at Blossom and ...
• walk to the park 
• go for a hike
• ride bikes
• grab coffee, ice cream, or pizza and beer at one of the nearby restaurants
There are no limits and we welcome your creative ideas! Please contact Lou at Lou@blossombirthandfamily.org if you are interested!

Interns

Event Staff

Candidate must be responsible/dependable and possess an outgoing personality. This is a position for a "people person".  Acts as a brand ambassador and representative for the organization at scheduled events. Exhibits a general knowledge about the organization and keeps up to date with events and special news at the organization to share with the public.  Distribute products and literature to attendees of events and must be able to act independently to set up displays and take down as necessary.​

Essential Functions:
• Available to work scheduled events in their entirety. Most events occur on weekends and during the weekday evening.
• Ensures Blossom displays are in good working order and are kept neat and clean
• Reports any problems with company display to your Supervisor to ensure repair
• Strong customer service and negotiation skills.
• Ability to problem solve and take initiative.
• Strong organizational skills, ability to prioritize.
• Works effectively with a team as well as  independently.
• Familiarity with Blossom’s classes and key offerings.

Internship available for credit or volunteer requirement.  Hours may fluctuate depending on event schedules.  Benefits are NOT included. Must possess mobility to work in various work environments and ability to use standard office equipment, including a computer, and strength to lift and carry materials weighing up to 50 pounds; vision is required to read printed materials and a computer screen; and hearing and speech are required to communicate in person and over the telephone.  Personal transportation is required.  

To apply: please send your resume and cover letter to Cindy, volunteer@blossombirth.org with the subject line "Event Staff".